25 Jan Our Clients start the Year on a High
Client Success Stories and Testimonials for January 2017
Grounds Maintenance Service Provider, Social Housing, Contracts Director:
“Hi Katy, I hope you are well. I have just received confirmation that our grounds maintenance tender for XXXXX was successful. Thank you very much for your help, we scored 28 out of 30 for quality. This is a customer of 23 years, this new contract will extend that to 30.”
Being the incumbent may appear as a huge advantage but to hold onto a Contract within Social Housing for 30 years takes a huge commitment to quality, customer satisfaction, resident liaison, innovative, added value and continual improvements – these are all things we helped this Client capture and express in the Tender Submission.
Property Maintenance Contractor, Local Council, Managing Director:
“Further to our exchange of e-mails yesterday and having just returned from our pre-start Meeting with XXXX, we thought you might like to know that the clients were seriously impressed with our submitted Tender and thought it was one of the best they had seen.”
This is absolutely what we stand for, it’s not just about putting together great submissions, it’s about putting together the very best.”
Domiciliary Care Provider, Director:
“Hi Katy, We have been accepted on the DPS. Thank you so much for all your help.”
This Client have not really had to Tender for anything before so we had to start them off with everything they’d need to comply with the DPS they wanted to get onto.