All work is quoted upfront and no additional charge will be made to the client unless pre-agreed.
Responsibility lies with the client for a final proof read of Bid Documents prior to submission, as once submitted our words become yours. Bid & Tender Support Ltd will accept no liability or loss arising from the performance of any services carried out under the agreement
Bid & Tender Support Ltd recommend any Confidential Information is sent by secure delivery
A written acceptance of our Quote is required before commencement of work. This indicates clients acceptance of our terms and conditions
Bid & Tender Support will not be held liable or responsible for the end use of any document or work carried out by us. We retain the right to reject work which involves material we feel is illegal, immoral or objectionable
Work will be presented using Microsoft Office applications
Work can be cancelled with written notice. We reserve the right to charge for any work carried out prior to cancellation
Charges & Payments
Monthly retainer packages must be paid in advance and unused hours cannot be carried over to subsequent months
All charges are billed as per initial quote
Payment can be made via BACS Transfer (Direct Payments), alternatively we do accept Cheque Payments.
If clients original requirements change, we reserve the right to change our original quotation following suitable consultation with client
Payment is strictly 14 days from date of invoice
Any and all costs incurred for chasing and/or recovering the outstanding payment will be added to account
Travel, Printing, Postage and other expenses will be charged separately to hourly rate/package cost where incurred, but will be agreed with Client before incurred.
Mileage for required car travel will be charged at a rate of 0.45pence per mile
If turnaround of work of 24 hours is requested, additional charges of 25% may be applied
All charges will be reviewed on 1st April each year and clients will be notified of any new charges in writing
Confidentiality & Data Protection
Confidentiality is guaranteed at all times
No information will be made available to any third party
All work will be kept on file for a period of 12 months. After this time, work will be deleted unless specifically instructed
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