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Debt Collection

Case Study 50
Category
Debt Collection
About This Project

Sector: Debt Collection

 Size: Small

 Client Description:

A small experienced enforcement and debt collection business with high performance levels meaning they achieve exceptional debt recovery rates.  With over 60 years’ experience and market leading methods and techniques they are highly regarded within the industry.

 

Problems Faced by Client – Why did they need our help?

 After completing and winning their first large bid they realised the demands on time and resource that the tender process can take.  They were looking for someone to work with who could help support them through the process, freeing their staff up to focus on completing their debt collection work to their normal high standard.

 

Services Provided – Meeting their needs

 After our initial meeting we determined that we would support them in the process including Bid Writing, Management and Reviewing.

Having built a good relationship with the client we very much look forward to continue working with them preparing and reviewing bids.

 

Outcome of our Work – Improved Win Rate, Gained Accreditation etc

 We have now completed two bids for them (awaiting the outcome) and working on two more. We look forward to working with this client further over the coming months.  This collaboration with them means that the management team is free to focus on delivering their KPI’s to maintain their high level of debt recovery without diverting vital resources.