A family run business supplying personalised, embroidered work wear uniforms and promotional goods to a variety of clubs, schools and businesses across the UK.
Problems Faced by Client – Why did they need our help?
We met the client through a local networking group, they were looking for more opportunities to grow their business so were interested in our search service.
Being a smaller business they also did not have the resources to focus on looking for the tenders so again were looking to use our expertise in this field as well.
Services Provided – Meeting their needs
The Client joined our search service in 2017 and we have found a number of opportunities for them, and have successfully completed over 15 submissions for them. We provide assistance in making bid-no-bid decisions and ensure the company is best placed to win the work they require to grow.
In addition to the Bid Writing & Management support, evidencing quality was also a priority to this client so through our sister company KCS services we supported this client in implementing an ISO 9001 compliant Quality Management System and supported them through to their certification audits – which they were successful on first attempt with no minor or major concerns. We continue to support with this to ensure they remain compliant and complete the documentation required to maintain the system.
Outcome of our Work – Improved Win Rate, Gained Accreditation etc
Our work with this client has been well-rounded from finding tender opportunities, creating bid libraries of content, supporting in compliance checks, implementing a quality management system and generally seeing improvements and efficiencies achieved across the business as a result of our work together. We have a strong, working relationship with this client.