Helping a Care Agency Secure a Place on the DPS Marketplace
Client Overview
Our client is a dedicated care agency with a ‘Good’ rating from the Care Quality Commission (CQC). Based in the Midlands, they deliver high-quality, person-centred care services across Derbyshire, Nottinghamshire, and Staffordshire.
Their experienced team of care workers, support staff, and nurses provide a wide range of care services to individuals in their own homes, care facilities, and hospitals. Their service offering includes:
- Domiciliary & Personal Care
- Respite & Live-In Care
- Companionship & Social Support
- Medication Assistance
- Domestic Duties & Meal Prep
- Shopping Assistance
The Challenge: Getting Onto the DPS Marketplace
To fuel their business growth, the client aimed to register on the Dynamic Purchasing System (DPS) marketplace – a recognised procurement platform used by local authorities and NHS organisations to find quality-assured care providers.
By joining the DPS as a registered supplier, the client hoped to:
- Enhance their reputation in the sector
- Reach more NHS providers
- Secure new contracts in their service areas
However, they encountered key barriers:
- Lack of time to complete detailed bid responses
- Uncertainty about compliance with local authority policy requirements
Our Solution: Full Bid Writing and Policy Review
We began with a kick-off meeting to fully understand their business model and goals.
- Policy Review: We examined their existing documentation and identified areas for improvement to ensure alignment with local authority standards.
- Bid Writing: Using the client’s input, we crafted compelling, fully detailed responses to the DPS application’s quality questions.
- Submission Support: Once approved by the client, we submitted the full application through the appropriate local authority online portal.
Our goal was to remove all friction from the process – making it smooth, compliant, and strategic.
Results: A Successful DPS Application & New Growth Opportunities
Thanks to our policy enhancements and targeted bid responses, the client:
By joining the DPS as a registered supplier, the client hoped to:
- Successfully secured a place on the DPS
- Boosted their reputation as a trusted provider
- Became more visible to key buyers, especially NHS organisations
This achievement unlocked new client opportunities and strengthened their credibility in the health and social care market.
Client Feedback
“I would like to thank you for your outstanding support, we have been awarded the Staffordshire Tender with an overall score of 83%. I will definitely be in contact for more tenders.”
